Returns and Shipping Policy

Shipping

MYLE is based in Brisbane, Australia and ships Australia wide, New Zealand, United Kingdom and Canada.

If you order before 1PM we will pack and ship your order the same day via Australia Post and email you a tracking number. We are based in sunny Brisbane and normally it takes 1-3 days when shipping to the East Coast, and a day or two longer when shipping to other states. We also offer express shipping Australia wide if you want your order to arrive quicker.

Shipping rates:

Australia
Free on orders over $50
Standard shipping - $4.95
Express shipping - $9.95/$17.95 (calculated by weight)

New Zealand - Rates calculated by weight
Economy (no tracking nb) - $9.95/$16.95
Standard - $15.95/$22.95

United KingdomRates calculated by weight
Economy (no tracking nb) - $19.95/$32.95
Standard - $26.95/$39.95

CanadaRates calculated by weight
Economy (no tracking nb) - $13.95/$28.95
Standard - $21.95/$34.95

If you would like us to ship products to countries not listed above, or if you have any other questions, please feel free to contact us on Instagram, Facebook or email us and we will be more than happy to answer all your questions.

Returns

We sell only high-quality products and check every single item before it's shipped out. We are confident that you will love our products but if you feel that it didn't live up to your expectations send it back to us within 14 days of purchase and we will refund you. 

Exchange of damaged product

Accidents happen and in case you receive a damaged product, please contact us and we will send you replacement.